22bet BD – Privacy Policy
Our Commitment to Protecting Your Data

1 Introduction & Scope

Welcome to 22bet BD's Privacy Policy. This document describes how 22bet BD collects, stores, uses, and protects your personal information. By using our platform, you are considered to have consented to this Privacy Policy.

This policy applies to the 22betbd.ws website, mobile application, and all our digital services. Since you are accessing 22bet BD from Bangladesh, this policy is published in English and prepared in accordance with the laws and regulatory framework of Bangladesh.

For any questions about our Privacy Policy, contact our support team directly — we're always happy to help. 22bet BD believes transparency is the foundation of trust, which is why every section of this policy is written in clear, plain language.

2 What Information We Collect

22bet BD collects only the information that is necessary. We have no intention of collecting excess or irrelevant data. The information we collect is as follows:

We never collect or store social media passwords or full payment card numbers. Sensitive payment data is processed directly through the secure gateway of the relevant mobile banking provider.

3 How Collected Information Is Used

22bet BD uses your data only for specific, legitimate purposes. Our guiding principle is minimum necessary data, maximum transparency.

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• For KYC verification and age confirmation.
• To keep you informed about relevant promotions, bonuses, and offers.
• To monitor betting patterns and promote responsible gaming.
• To prevent fraud, money laundering, and suspicious activity.
• To improve platform functionality and user experience.
• To provide customer service and resolve issues.
• To comply with legal and regulatory obligations.

4 Data Sharing & Disclosure Policy

22bet BD follows a clear policy — your data is never sold, rented, or shared unnecessarily. However, limited data may be shared in the specific circumstances outlined below:

• Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. Each of these providers has its own privacy policy.
• Legal Authorities: Data may be disclosed in response to a court order or a valid request from a regulatory authority.
• KYC Verification Provider: Limited data may be shared with licensed verification providers as part of the identity verification process.
• Technology Partners: Technology service providers supporting platform operations are granted limited access, and they are equally bound by the same privacy standards.

When sharing information with third parties, 22bet BD ensures that those parties are also bound by appropriate data protection standards. No third party may use your information for their own purposes.

5 Security Measures & Technology

22bet BD uses industry-leading technology and practices to protect your data. Security is not optional — it is our core responsibility.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored on our servers is kept in encrypted form.
• Regular security audits and penetration testing are conducted.
• Automated alerts are active for suspicious logins or access attempts.
• Two-factor authentication (2FA) is supported and strongly recommended.
• A least-privilege access policy is in place — only authorized staff can access data on a need-to-know basis.

In the event of a data breach, 22bet BD will notify affected members within the required timeframe and take all necessary protective measures.

6 Cookies & Tracking Technologies

22bet BD uses cookies solely to improve user experience and maintain service quality. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language and settings.
• Analytical Cookies: Used to analyze and improve website usage. No personal identity is revealed.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

7 Data Retention Period

22bet BD does not store your data indefinitely. A specific retention period is defined for each type of information:

• Account information – retained for the full duration of the account and for 5 years after closure.
• Financial transaction records – retained for a minimum of 7 years as required by law.
• KYC documents – retained for 5 years after account closure.
• Log files and session data – typically 90 days.
• Cookie data – retained from 1 day to 1 year, depending on cookie type.

Once the retention period expires, data is securely deleted or anonymized by removing any personally identifying details. If you request deletion, any data not subject to legal obligations will be removed.

8 Your Data Rights

Every member of 22bet BD has certain rights regarding their personal data. We respect those rights and support you in exercising them.

To exercise any of the rights above, contact our support team in writing. We typically respond within 7 business days and resolve complex requests within 30 days.

9 Protection of Minors' Data

22bet BD strictly does not serve anyone under the age of 18. Collecting or processing data from minors is strictly prohibited.

• Age verification is mandatory at registration.
• Date of birth is verified during the KYC process.
• If an account holder is found to be under 18, the account will be closed immediately.

If you become aware that a minor has created an account on 22bet BD, please notify our support team immediately. We will investigate the matter with the utmost seriousness.

10 Changes to the Privacy Policy

22bet BD may update this Privacy Policy from time to time. Revisions may occur due to service improvements, new legal requirements, or changes in business operations.

• For significant changes, advance notice will be sent to your registered email address or mobile number.
• The date of any update will always be shown at the top of the page as "Last Updated."
• Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.
• If you do not agree to the changes, you have the right to close your account.

11 Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact us directly. 22bet BD treats privacy-related complaints as a top priority.

We take every complaint seriously. 22bet BD is fully committed to upholding your privacy rights. If you are not satisfied with our resolution, you retain the right to escalate your complaint to the relevant regulatory authority.